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How do I update or delete my payment card?Updated a month ago

Subscription + Shop Pay customers: 

  • You can edit your credit card details by signing into your Profile, using your email and password, then:
    • To change your card:
      • Navigate to the 'Your Next Box' tab, scroll down to 'Subscription Settings', and click 'Payment Method'.
      • Click 'Send Edit Payment Link' to receive a secure link to update your billing information.
      • Check your email for a message with the subject 'Action Needed: Subscription Payment Update' and click 'View payment information'.
      • Enter your new card details in the open tab and click 'Update Card' to save your changes.
    • To delete your card: 

Apple Pay, and PayPal Users:

  • If you've used Apple Pay or PayPal, your payment information isn’t stored in our system. 
  • To update or delete payment details, please refer to the respective app’s settings.
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