Make sure that you've entered your billing postcode along with your payment information. The shipping and billing postcodes you have entered should have a space between the two parts (e.g. WC2N 4AZ) and no additional spaces before or after. If you ha

Make sure that you&apos;ve entered your billing postcode along with your payment information. The shipping and billing postcodes you have entered should have a space between the two parts (e.g. WC2N 4AZ) and no additional spaces before or after. If you have recently moved, please try the postcode associated with your previous address as these details may not have updated with your bank yet.&#xA0;

Why isn't my payment accepted?

We accept all major cards: American Express, Discover, MasterCard, and Visa, and these online payment systems: Apple Pay, Shop Pay, and PayPal. And we rarely turn down homemade cookies. 🍪

We accept all major cards: American Express, Discover, MasterCard, and Visa, and these online payment systems: Apple Pay, Shop Pay, and PayPal.And we rarely turn down homemade cookies. &#x1F36A;&#xA0;

What methods of payment do you accept?

You can enter your code at the bottom right of the checkout page. Type the code into the box labelled "Coupon code" and click apply. Once that's done your basket should update with the products or discount the promo code is valid for.

You can enter your code at the bottom right of the checkout page. Type the code into the box labelled &quot;Coupon code&quot; and click apply. Once that&apos;s done your basket should update with the products or discount the promo code is valid for.&#xA0;

How do I use my voucher or promo code?

As part of a new European regulatory requirement, your card issuer may request additional information to complete online payments (e.g., a one-time code sent to your phone or fingerprint authentication through your mobile banking app). Contact your c

As part of a new European regulatory requirement, your card issuer may request additional information to complete online payments (e.g., a one-time code sent to your phone or fingerprint authentication through your mobile banking app). Contact your card issuer if you have problems completing this step.&#xA0;

Why am I being asked for additional information to complete my purchase?

Not necessarily, it’s up to your card issuer to trigger the prompt for this additional information. You should contact them if you’d like more details.

Not necessarily, it&#x2019;s up to your card issuer to trigger the prompt for this additional information. You should contact them if you&#x2019;d like more details.&#xA0;

Will I have to provide additional information every time I make a purchase?

Subscription + Shop Pay customers:&#xA0;<ul><li style="font-size: 16px;">You can edit your credit card details by signing into your <a href="https://us.harrys.com/en/profile/details" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Profile</a>, using your email and password, then:<ul style="font-size: initial;"><li style="font-size: 16px;">To change your card:<ul style="font-size: initial;"><li style="font-size: 16px;">Navigate to the &apos;Your Next Box&apos; tab, scroll down to &apos;Subscription Settings&apos;, and click &apos;Payment Method&apos;.</li><li style="font-size: 16px;">Click &apos;Send Edit Payment Link&apos; to receive a secure link to update your billing information.</li><li style="font-size: 16px;">Check your email for a message with the subject &apos;Action Needed: Subscription Payment Update&apos;&#xA0;and click &apos;View payment information&apos;.</li><li style="font-size: 16px;">Enter your new card details in the open tab and click &apos;Update Card&apos; to save your changes.</li></ul></li><li style="font-size: 16px;">To delete your card:&#xA0;<ul style="font-size: initial;"><li style="font-size: 16px;">Please reach out to our team at <a href="mailto:ukhelp@harrys.com">ukhelp@harrys.com</a>&#xA0;and we&apos;ll be glad to assist!</li></ul></li></ul></li></ul><h4 id="apple-pay-and-paypal-users">Apple Pay, and PayPal Users:</h4><ul><li style="font-size: 16px;">If you&apos;ve used Apple Pay or PayPal, your payment information isn&#x2019;t&#xA0;stored in our system.&#xA0;</li><li style="font-size: 16px;">To update or delete payment details, please refer to the respective app&#x2019;s settings.</li></ul>

How do I update or delete my payment card?

We're here to help! Email ukhelp@harrys.com.

HARRY'S UK

Payments

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