Can I amend or cancel my engraved order?Updated 5 days ago

Personalised items enter production shortly after purchase, so there is a strict one-hour window from placing your order to request any cancellations or amendments.

Need to make a change or spotted a typo?

1. Email us right away at [email protected] within one hour of placing your order.

2. Include your order number and the exact changes needed in your message.

Please note: Our customer experience team is available to make changes between 9:00 am and 8:00 pm, Monday to Sunday. While we will always do our best to accommodate your request—including correcting any text errors—changes and cancellations cannot be guaranteed once production begins, outside of these hours, or after the one-hour window has passed.